Website LinkedIn Genentech, Inc.

Position Scope and Key Responsibilities:
The Director, Records and Information Governance and Operations sets the vision and leads Genentech’s records and information management program. The Director is a strategist, thought leader, and authority who establishes governance and oversees operations necessary to manage Genentech’s information assets. Key responsibilities for this role include governance, operations, and people management.
Specific responsibilities include:
● Being a thought leader on managing access to, and protection, retention and disposition of information and evolving the Genentech records and information management program
● Developing and maintaining records and information policies, procedures, and retention schedules, and contributing to the development and maintenance of a global classification
● Managing routine records and information operations including vendor invoicing and budgets, centralized record imaging and indexing, and centrally stored clinical, legal and regulatory records
● Overseeing the management of inactive paper and electronic records, including intake and disposition
● Managing electronic and paper records and information during mergers, acquisitions, or divestitures
● Developing content for records and information training and communications and overseeing distribution of training and communications
● Establishing and maintaining standards on long term storage formats of electronic information
● Representing department on internal committees as needed
● Championing the Records and Information program to management and local and global stakeholders to heighten their awareness, understand business needs, and garner support for initiatives
● Setting team objectives and priorities to increase impact of employee contributions
● Actively investing time to get to know his/her employees, including understanding what motivates them to perform at their best
Required Education and Experience:
● Candidates must have a Bachelor’s degree; graduate degree in information science is preferred
● 7-10+ years of records and information management experience in a corporate setting
● 7+ years of leadership experience in records management, preferably within a life sciences business
● 5+ years of experience people management is required
● Experience managing physical records, content management, contract services and off-site records management systems, such as FileTrail Records Manager, and creating/managing physical records storage processes
● Experience supporting knowledge management initiatives Skills and Knowledge:
● Demonstrated experience resolving challenging records management issues and proven ability to deliver sound, clear, practical advice in a corporate business setting
● Exceptional problem solving skills and ability to formulate innovative solutions that demonstrate both strategic and tactical thinking
● Outstanding ability to organize, prioritize, and execute programs
● Strong leadership and motivational skills with demonstrated ability to lead and influence effectively in a matrix environment
● Ability to understand the organizational culture, to build coalitions at all internal and external levels
● Proven experience in leading organizational change
● Proven experience in staff management, coaching and career development
● Excellent judgment and interpersonal skills, consensus and relationship building
● Outstanding communication skills, both verbal and written
● Understanding of regulatory, legal, privacy, security, technology, and market trends that impact records and information management
● Ability to work with IT to understand technology related to records management and to convey records management requirements to IT
● Project management experience, familiarity with validated systems and testing a plus
● Experience with data mapping and migration Certificates, Licenses, Registrations Preferred
● Certified Records Manager (CRM) ICRM
● Certified Information Privacy Professional (CIPP) (IAPP)
● Electronic Records Management Master (ERMm) (AIIM)
● Enterprise Content Management Master (ECMm) (AIIM)

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