Website Zendesk LinkedIn Zendesk, Inc.

Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Zendesk products are easy to use and implement. They give organizations the flexibility to move quickly, focus on innovation, and scale with their growth.

More than 150,000 paid customer accounts in over 150 countries and territories use Zendesk products. Based in San Francisco, Zendesk has operations in the United States, Europe, Asia, Australia, and South America.

Position Summary:

Zendesk has built a world-class legal organization, and we are seeking a high-energy individual to join our team!

This role will work closely with our Sales, Finance, Procurement, IT and other operations teams as well as other members of the Legal team. The ability to manage and drive technology transactions to completion is essential! This is an excellent opportunity to join a vibrant team within an exciting, high-growth company. This role will report to Zendesk’s Senior Corporate Counsel for Worldwide Partners and Channels and will be located in Madison, WI. Remote locations will also be considered.

Duties and Responsibilities:

Drafting, negotiating, and maintaining various partner/channel commercial agreements

Lead or assist the Zendesk Legal team’s efforts in the preparation, implementation and refinement of forms, processes and procedures related to the Worldwide Partners and Channels team

Conduct and contribute to other legal projects as assigned by legal team members

Provide practical guidance to cross-functional teams that takes legal and business considerations into account

Skills and Competencies:

Ability to work with Sales, Finance, Procurement and IT teams collaboratively

Ability to work in a high volume environment while remaining analytical and detail-oriented

Ability to support processes from start to finish and assist in implementing processes


JD required and an active membership in at least one U.S. state bar

1+ year(s) of experience in commercial transactions at an established law firm, technology company, or in-house focusing on technology transactions

Experience in drafting, negotiating, and maintaining a wide variety of partner/channel commercial agreements typical to the Software-as-a-Service industry

Experience with public sector contracts, working at a publicly-traded Software-as-a-Service company, and familiarity with global privacy law regimes is preferred

Apply for job Return to Job Listings

To apply for this job please visit